[ Her expression softens somewhat but her voice still has a firmness to it, because while Jean could have a temper on her, she was no bully. Not after being ostracized so much herself. ]

I know he's your friend but he's upset someone I care about very much. So, I'm sure you can understand the feeling there. No, I won't act on it because I know he's your friend, a good friend. I can see how much you care about him.

[ Even if she doesn't particularly know why. But bad first impressions are like that. ]

But if you know he can be that way, don't you think he would benefit from taking steps to be... I don't know, just more considerate in general? Especially when he's going to be living here now?